This document provides basic instructions for trouble
If your IP Phone does not perform as expected, the following tips
may help. I
1. Verify that the plug to your
IP Phone AC
adapter is properly inserted into an electrical outlet and to tIP
2. Verify that the network cables are
properly connected, and that you are using the correct cables.
3. Verify that the Power and Link indicators
on your IP Phone are illuminated, and the Link indicator is
4. Verify that yourIP
Phone service is
If LCD Displays the following message, please follow the
instruction to resolve the problem.
Check your DHCP server
and/or IP router settings.
Verify that the "Server IP" address is
correct as provided by the service provider.
to IP Phonel user manual on how to check "Server IP".
Verify Account name
and Password is correct.
Please refer to user manual "Set
Network" for details.
Cannot access PPPoE server, contact your
broadband service provider.
Internet connection request was rejected
by the PPPoE server. Please verify Account name and Password,
if no error, contact your broadband service provider.